Providing transportation solutions for our community with unparalleled hospitality and complete transparency. Part of the Step One Automotive Group — your 100% community partner.
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Providing transportation solutions for our community with unparalleled hospitality and complete transparency.
At Step One Ford Crestview, our goal is to provide our customers with excellent service and a wide selection of quality, well-priced new and pre-owned vehicles. Whether you're searching for a hard-working F-150 or Super Duty, a go-anywhere Bronco or Bronco Sport, a family-friendly Explorer or Expedition, an electrified F-150 Lightning or Mustang Mach-E, or a versatile Escape or Ranger, we have the Ford lineup covered. We proudly serve Crestview, Niceville, DeFuniak Springs, Fort Walton Beach, Destin, Navarre, and all of Northwest Florida.
Not just slogans - actual advantages you'll experience from your first visit to every service appointment.
From the iconic F-150 and Super Duty work trucks to the adventure-ready Bronco and Bronco Sport, the family-favorite Explorer and Expedition, and electrified options like the F-150 Lightning and Mustang Mach-E. We carry the full Ford lineup plus a wide selection of quality pre-owned vehicles.
Browse Inventory →Exclusive to Step One, our Forever Warranty covers your powertrain for as long as you own the vehicle on qualifying new purchases. Peace of mind that truly never expires.
Learn More →Ford-certified technicians, genuine OEM parts, and the specialized tools required to service every model in the lineup.
Schedule Service →Our finance team works with a wide network of lenders to find you the best rate and terms. No games, no hidden fees, just honest help getting you approved and on the road. Pre-qualify online in minutes.
Get Pre-Approved →Every Ford Blue Advantage vehicle comes with a limited warranty, multi-point inspection, 24/7 roadside assistance, and FordPass Rewards Points. Shop used with the confidence of Ford's own certified pre-owned program.
View CPO Inventory →Part of Step One Automotive Group, your 100% community partner. Every vehicle purchase supports local schools, military families, and non-profits throughout the Crestview and Northwest Florida area.
Our Community Impact →General Manager, Step One Ford Crestview
Farouk Hosein brings extensive automotive leadership experience and a genuine commitment to his community to his role as General Manager of Step One Ford Crestview. A proud U.S. Air Force veteran, Farouk understands the values of service, accountability, and getting the job done right, bringing those same principles to every customer interaction at the dealership.
Under Farouk's leadership, the team at Step One Ford Crestview is focused on meaningful customer experiences that go beyond the transaction - building lasting relationships with the drivers, families, and businesses of Northwest Florida.
"We're here to serve this community - that's not a tagline, it's a responsibility I take personally. Whether you're buying your first vehicle, upgrading your work truck, or bringing your Ford in for service, you deserve to be treated with honesty and respect every single time."
Our service center is staffed by Ford-certified technicians using genuine OEM parts. Whether it's a routine oil change, a complex repair, recall work, or EV service for your F-150 Lightning or Mustang Mach-E, we handle every job with the precision and transparency you expect from a dealership that puts customers first.
These core values guide everything we do, from sales to service to community involvement.
The cornerstone of our core values. Acting ethically and transparently in all business dealings, prioritizing doing the right thing over self-interest. Being true to our values, even when challenging.
A journey requiring commitment to achieving the highest quality. Delivering results that exceed expectations with dedication and the courage to push past failures.
Striving to be better today than yesterday. Continuously embracing new challenges while seeking opportunities to learn and develop new skills and knowledge.
Team members are responsible for their actions, behaviors, and outcomes. Mistakes are owned and corrected. Accountability breeds trust among guests and team members alike.
Step One Ford Crestview is proud to be part of Step One Automotive Group, one of the top 10 dealer groups in Florida and top 90 in the nation. With locations across the Florida Panhandle and beyond, Step One brings the stability and resources of a large dealer group while maintaining the personal attention and community focus that make us unique.
Step One Automotive Group is more than just a dealership network - we're your 100% community partner. Every vehicle purchase helps support local schools, military families, non-profits, and community organizations right here in your neighborhood.
At Step One Automotive Group, community engagement is part of our mission statement. Every time you purchase a vehicle from Step One, you are helping support the schools and non-profits right in your neighborhood. We focus on three categories of engagement: children and education, military, and the environment.
Have a question? You're not alone. Here are the answers to what we hear most often.
Yes. Through our Hometown Heroes Program, eligible military buyers receive savings above and beyond the standard Ford manufacturer rebate. The program is designed to honor those who serve with real, meaningful value on a new vehicle purchase.
The program also includes complimentary vehicle maintenance for qualifying buyers. Ask our team for full current details when you visit or call.
The following individuals are fully eligible: Active Duty members, Reservists, National Guard members, U.S. Military Veterans, and their spouses. First responders and teachers may also qualify. Ask us about the full Hometown Heroes Program details.
Visit the Ford Military Appreciation portal to generate an official authorization number. Bring that number to the dealership at delivery and we'll apply all eligible savings. Contact our team if you have any questions, we're happy to walk you through it.
Absolutely. We work with a wide network of lenders and specialize in finding financing solutions for all credit situations, including bad credit, no credit, and first-time buyers. Our finance team will work hard to get you approved and find a payment that fits your budget. Start your pre-approval online: it only takes a few minutes and won't hurt your credit score.
Yes. Our online pre-qualification form is quick, secure, and lets you walk in knowing your budget so you can focus on finding the right vehicle. One of our finance specialists will follow up with your options before your visit.
Yes, we accept trade-ins of all makes and models, even if you're not purchasing from us. We'll give you a fair, transparent market-based appraisal. You can even get a 10-second trade estimate online before you come in. We'll also buy your car outright if you prefer.
Appointments are recommended and can be scheduled online 24/7 through our service scheduling page. Walk-ins are welcome for minor services, but an appointment ensures the fastest turnaround and that the right technician and parts are ready for your visit.
Our service center is factory-certified for Ford vehicles, meaning we have the specialized training, tools, and genuine OEM parts specifically engineered for Ford models. For the best results on your Ford, our technicians are the most qualified option in the Crestview area.
Yes. We use only genuine OEM (Original Equipment Manufacturer) Ford parts in our service center. These parts are engineered specifically for your vehicle and maintain your factory warranty unlike aftermarket alternatives. Our parts department can also order parts directly for your own repairs if needed.
The Step One Forever Warranty is an exclusive powertrain coverage program available on qualifying new vehicles purchased at Step One. It covers your powertrain for as long as you own the vehicle - peace of mind that never expires. Learn more about the Forever Warranty and see which vehicles qualify.
Loaner vehicles are available for qualifying repairs. Please mention your need when scheduling your appointment so we can confirm availability. A courtesy shuttle is also available. Our team will do everything we can to minimize any inconvenience during your service visit.
Yes. Our parts department is open to the public. Whether you're a DIY mechanic or a body shop, you can order genuine Ford OEM parts directly from us in person or through our online parts order form. We stock a wide range of parts and can special-order anything we don't have on hand.
Sales: Monday through Friday 7:00 AM to 7:00 PM, Saturday 8:00 AM to 5:30 PM, Sunday Closed. For the most current service and parts department hours, visit our Hours & Directions page or call us. Sales: (850) 367-7358 | Service: (850) 279-5232 | Parts: (850) 754-9174.
Yes. Step One Ford Crestview is part of Step One Automotive Group, which is proudly veteran-owned and family-operated. Our General Manager Farouk Hosein is himself a proud U.S. Air Force veteran. We have deep respect for the military community and back that up with our Hometown Heroes discount program and ongoing support of military families throughout Northwest Florida.
We're located at 4060 S. Ferdon Blvd., Crestview, FL 32536. You can find us on Google Maps or visit our Hours & Directions page for full directions. Give us a call at (850) 367-7358 and we'll help guide you in.
New Ford models, Ford Blue Advantage certified pre-owned, the Step One Forever Warranty, competitive financing, and factory-certified service - all in one place. We look forward to helping you find your next vehicle!
