Ford Dealership Near Mobile, AL

Absolute BEST experience we've ever had in purchasing a vehicle! We stopped in to test drive a Ford Maverick and drove out with a NEW Ford Explorer Active! Our salesperson, Jessica Werner was so efficient, never "pushy", very knowledgeable about the vehicle and worked with us every step of the way. We also want to acknowledge Violet Lopez, finance, who knows her job well and couldn't have been more helpful and friendly.

CAN I HAVE YOUR ATTENTION PLEASE. This is our 10th year of recurring sales and service at Step One Auto at the Crestview, Florida location. Today, I'd like to recognize Mr. Nathan Wing and Mr Gunnar in the service and vehicle maintenance department for going well beyond and exceeding our expectations. Both of these outstanding individuals are the real reason we keep coming back for so many years. Their quality of work, positive attitude and commitment to service is most impressive.

I recently purchased a Bronco from the dealership in Crestview and the experience was great. Miller was pleasant and professional, not pushy, listened to my concerns and Seth the GM was on point and competitive with pricing to have my local business. Entire transaction was quick and easy. Change is good for this dealership. I am already referring friends and family to buy a vehicle from them.

We had Jessica hep us purchase a van and she was the best ever! Prior to this, we had gone to several dealerships and were less thrilled with either the quality of vehicles and/or the people we dealt with. So, we came in on a mission and she got straight to the point. She was honest and had amazing communication with us during the process!

Ross was so wonderful he helped me find the perfect car. Ross picked me up twice and took me to the dealership. He even drove me to the bank and helped me insure the car and down load my app. Ross is so kind and made my experience of buying a car easy. If you go to Step One Ford ask for Ross

Although we didn’t end up purchasing the car, Miller made the entire experience a positive one. He was incredibly helpful, communicated with us every step of the way, and always took the time to answer our questions. His professionalism, friendly personality, and outstanding customer service really stood out. If you’re shopping for a vehicle, I highly recommend asking for Miller. He truly deserves all the recognition for the excellent service he provides!

Every single person was amazing, the process of finding my husband’s car took a few days and everyone knew us by name and were so friendly. We worked with Austin and he was truly amazing and made us feel like friends rather than a transaction. Throughout the process of trading in my husband’s truck, we decided to also trade my car in and get my new car.

Rose did an amazing job helping me purchase my truck. He was professional and knowledgeable. He took the time to answer my questions and helped me get a great deal. I highly recommend asking for Shameke Rose if you are looking for a vehicle!

I am so happy with my purchase here at step one Ford in crestview. If you’re shopping around I highly recommend Anthony Jennings!! He made the entire experience effortless and really fought to get me the best deal and incentives!